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What
The Travel & Hospitality Leaders Forum is focused on strategic meetings that offer networking opportunities designed to facilitate growing business relationships and continued discussions.
Key Topics
- Distribution Universe – Optimising global distribution channels to effectively reach audiences, form fruitful partnerships and grow direct profits
- Digital Marketing Jigsaw – Seizing the opportunities of the digital revolution to bring brands closer to customers, encourage engagement and win over sophisticated audiences
- Time to Read Minds – Meticulously identifying customers’ preferences in the age of hyper-personalisation to create compelling experiences, get competitive differentiation and build trust
- Digital Revenues – Leveraging innovations to tackle new consumption models, build unique value propositions and turn empowered customers into devoted fans
- Innovation Rollercoaster – Driving steady innovation through selecting the most relevant upgrades that secure benefits for all stakeholders and prioritise corporate objectives
- Data-Driven Highway – Getting smart about data science to get under the customers’ skin and speed-up the creation of personalized offerings to enhance loyalty
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Where
Fairmont Le Montreux Palace, Montreux, Switzerland
When
18-19 June, 2018
How much
For more information, visit the official website
Who’s on
Attendees will benefit from visionary keynote presentations, real-life case studies and interactive sessions.
Keynote speakers
- Ana Marita Brant, Director, Global Guest Experience & Innovation, Dorchester Collection
- John P. Rees, Senior Director of Operations, Middle East & Africa, Marriott International
Marketing Leaders Stream
- Antoine Dubois, SVP Marketing Global Strategy, AccorHotels
- Pablo Gago Quiroga, Global Sales & Marketing Director, Room Mate Hotels
- Dr. Jan Sammeck, Director E-Commerce, Deutsche Hospitality
- Mauro Oretti, VP Marketing & Commercial Synergies, SkyTeam
Customer Experience Leaders Stream
- Thomas Stack, Head of Customer Experience, Albatros Travel
- Geoffray Maugin, SVP Global Guest Experience & Business Performance (Luxury Brands), AccorHotels
- Annette Höher-Bäuerle, Group Customer Experience Director, Thomas Cook Group
Technology Leaders Stream
- Carlos Sánchez, Senior Manager Big Data Analytics and Product Innovation, Carlson Wagonlit Travel
- Dr. Jassim Haji, CIO, Gulf Air