Stealing a bathrobe could get you blacklisted
Hoteliers get their own back on deviant guests
By TravelMole on 15 September 2010 in News
Over the years hotels have had to put up with damage and theft by their customers. Insurance company More Than said some £5 million worth of bathrobes had been taken, 336,000 beds broken and 300,000 television sets destroyed.
According to findings, there have been three million instances of guest-related property damage at British hotels over the past five years, and 80% of guests admitted to having stolen from hotels.
Now hoteliers can get their own back. A new database has been launched in the UK allowing hoteliers to blacklist customers who steal or damage property in their hotel room.
The online database means that anyone in the hospitality industry can run a check against any potential customer before accepting their booking. The system is similar to the system used by credit card companies to find out if they have defaulted on payments.
Up to 10,000 small hotels, B&Bs, holiday letting agencies and campsites are expected to sign up to the subscription-based GuestScan network.
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